I’m in Stockholm this week, training on OTRS. OTRS is packaged as an RPM for OpenSUSE and RHEL/CentOS, but the package maintainers have left a lot of basic steps for the user to run after install or upgrade. Here are commands to install all missing Perl modules for OTRS, both optional and required.
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I’ve updated temper-mon and my Cacti templates to better work with the TEMPerNTC device, which has an external temperature sensor in addition to the internal one.
I graph the temperature of my server cabinet (at home) and colocation room (at work) in Cacti, using TEMPer USB thermometers. I wrote a handy guide to doing this last year. Unfortunately that guide, and the software I wrote, only worked to query one device. Today I modified it to graph more than one device, and started graphing the ambient temperature of my house.
We use Quintech SRR2150 L-band switches at our teleports. These are simple devices for switching L-band inputs and outputs. The most common application for one is to switch inputs to a spectrum analyser. This allows me to use one spectrum analyser to monitor several inputs (multiple antennas, multiple polarisations on the same antenna, etc).
Quintech’s switches are pretty basic. They have a front control panel, an interactive shell accessible by serial or telnet, and a custom communications protocol over 9100/TCP. Quintech provide a basic Windows management application, but it is either rudimentary (version 1.0) or totally broken (version 2.06). Why not control it from the command line? Thankfully Quintech have fully documented their management protocol, and implementing it in Perl was a few hours’ work back in 2007.